Terms & Conditions

Welcome to our website! This website is governed by the following terms and conditions of use, which together with our privacy policy, if you continue to browse and use this website....

  • 1. At the loading point, we would like you to pay part of the load in advance.
  • 2. Kindly safeguard your jewellery and cash. The company would bear no responsibility for any errors.
  • 3. The customer will have the option of paying tips at the drop-off location, and they cannot be claimed afterward.
  • 4. No electrical or electronic appliance fittings or dismantling (carpentry work) are not included in the estimates. These costs would be extra.
  • 5. The packing supplies are the property of Company and will be returned on the same day of unloading; otherwise, rent will be charged in according with the policy of the company.

Shipping & Delivery Policy

Another policy that must be stated in detail on the website. Include the time frame for delivery as well as any delivery restrictions the merchant may have. All export restrictions that the merchant is aware of for online-sold products should be listed on the website. A Company must ship your order within the time specified in its advertisement or provide customers with an alternative notice.

Website privacy

When you use this website, GENIUS EXPESS PACKERS AND MOVERS will use safeguard any information you provide in accordance with this privacy statement. GENIUS EXPESS PACKERS AND MOVERS is dedicated to safeguarding your privacy. When you use this website, we may ask you to provide personally information, but we will only use that information in accordance with this privacy statement.

Refund Policy

GENIUS EXPESS PACKERS AND MOVERS believes in helping its customers as far as possible, and therefore a liberal cancellation policy. Under this policy:...

  • 1. Cancellations will only be considered if requested within 72 hours of ordering.
  • 2. Orders placed under the Same Day Delivery category cannot be cancelled.
  • 3. Products that the GENIUS EXPESS PACKERS AND MOVERS marketing team has obtained for special occasions such as Pongal, Diwali, or Valentine's Day cannot be cancelled.
  • 4. Orders that have been communicated to the vendors or merchants and they have initiated the process of shipping them cannot be cancelled. Because of the limited nature of these offers, cancellations are not possible.
  • 5. For perishable goods like food, flowers, and other consumables, GENIUS EXPESS PACKERS AND MOVERS does not accept cancellation requests. However, if the customer proves that the delivered product is of poor quality, they can request a refund or replacement.
  • 6. Within 24 hours of receiving the product, you must notify our customer service if you believe the item was not as described on the website or as you anticipated. After investigating your complaint, the Customer Service Department will make the appropriate decision.

Disclaimer

GENIUS EXPESS PACKERS AND MOVERS provides this website "as is" and "as available," with the possibility of modification at any time. GENIUS EXPESS PACKERS AND MOVERS makes no express or implied representations or warranties regarding the website's operation or the content. GENIUS EXPESS PACKERS AND MOVERS disclaims all express and implied warranties, but not limited to those regarding merchantability, fitness for a particular purpose, non-infringement, title, custom, trade, quiet enjoyment, system integration, and virus-free performance. GENIUS EXPESS PACKERS AND MOVERS does not guarantee that this website's functions will be uninterrupted or error-free, that any errors will be fixed, or that the website or the server that makes it available for free of harmful components, such as viruses. GENIUS EXPESS PACKERS AND MOVERS makes no representations or warranties regarding the accuracy, completeness, correctness, adequateness, usefulness, timeliness, reliability, or otherwise of the information on this website.